FAQs

As all our items are handmade, it takes up to 10 days to make.

Once your order is with the courier, it takes between 2-3 days to be delivered. This applies to rush orders as well.

Unfortunately not. As all our items are handmade and made to order, we have a strict no return or exchange policy. We are unable to offer refunds on all goods, including customised pieces which have been made to suit your requirements.

Yes, of course!

Get in touch with us as quickly as possible. We don't offer refunds but will try accommodate your requests if your items have not yet been made.

Yes, definitely! Restringing costs R85 per item. We only restring for size and not for bead and colour change. You will be responsible for courier fees to and from our warehouse.

As our jewellery is costume, we recommend removing your jewellery before you shower or immersing in water.

Shipping is R65 for orders less than R499 (for main city centres). Shipping is free for orders over R500.